Slide Right Repairs LLC operates sliderightrepairs.com. This policy explains what we collect when you contact us or use this site, and what we do with it.
What we collect
Information you give us. When you call, email or submit a request, we collect your name, phone number, email address, service address and whatever you tell us about the repair. We ask for this because we cannot schedule or quote a job without it.
Information collected automatically. Like most websites, ours records basic technical data when you visit: IP address, browser type, device type, pages viewed and the site that referred you. This is used in aggregate to understand which pages are useful.
Photographs. If you send photos of your door, or if we photograph work at your property, those images are kept as part of the job record. We do not publish photographs of a customer property without asking first.
How we use it
- To respond to your enquiry and provide an estimate
- To schedule, perform and document the repair
- To invoice you and keep records required for tax and accounting
- To follow up after a job, including asking for a review
- To improve the site and our service
Text messages
If you give us your mobile number, we may text you about your appointment — confirmations, technician arrival, and rescheduling. These are service messages related to a job you requested.
We do not send marketing texts without separate, explicit consent. You can stop any messages by replying STOP. Message and data rates may apply.
What we do not do
We do not sell your personal information. We do not rent or trade contact lists. We do not share your details with third parties except the service providers below, and only as needed to run the business.
Who we share it with
We use third-party services to operate: website hosting, email, scheduling, payment processing and analytics. Each receives only what it needs to perform its function, and each is bound by its own privacy terms.
We may also disclose information where required by law, or to protect our rights or the safety of others.
Cookies and analytics
This site may use cookies and analytics tools to measure traffic and understand how pages are used. You can block or delete cookies in your browser settings; the site will still work.
How long we keep it
Job records and invoices are retained as long as needed for warranty, accounting and legal purposes. Enquiries that do not become jobs are kept for a reasonable period and then removed.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to records we are required to keep. Email hello@sliderightrepairs.com and we will respond.
Children
This site is not directed at children under 13, and we do not knowingly collect their information.
Changes
If this policy changes, the updated version will be posted here with a new date at the top.
Contact
Questions about this policy: hello@sliderightrepairs.com or (904) 555-0100.